OUR SERVICE

BOARD SUPPORT

  • Advise directors of financial, maintenance and legal matters
  • Report on significant lessee communications
  • Keep directors informed of status of agreed actions
  • Carry out company secretarial work, e.g. preparation and distribution of the notices for the AGM/EGMs; ensuring that all Companies House legal requirements are met

FINANCIAL

  • Preparation of an annual budget for service charges for approval by directors
  • Regular billing and collection of service charges
  • Provision of a periodic report of income, expenditure and cash flow
  • Preparation of accounting information in anticipation of an examination by an independent accountant
  • Preparation of a reserve fund plan relating to cyclical maintenance
  • Weekly/monthly payment of regular contractors
  • Arrears collection management
  • Provision of advice on block insurance and any other appropriate cover

RELATIONSHIP WITH RESIDENTS

  • Attend to routine enquiries from lessees and residents
  • Respond to solicitors’ and lessees’ enquiries regarding assignments and licences
  • Attendance at general meetings of residents
  • Administration of insurance claims

REPAIR AND MAINTENANCE MANAGEMENT

  • Preparation of a long-term maintenance and preventative repair plan
  • Deal with day to day repairs and maintenance promptly and efficiently
  • Advise on major contract work and the use of specialist professionals and contractors

LEASE COMPLIANCE

  • Ensure compliance with the terms of leases and policy agreed with the Board and where necessary, subject to directors’ authorisation, instruct solicitors in relation to breaches

CONTRACTOR MANAGEMENT

  • Prepare job descriptions for contractors and specifications for work as necessary and go to competitive tender
  • Ensure that directors are advised as to the insurance status of contractors

ADDITIONAL SERVICES

  • At an additional cost, Homequest can arrange / provide the following:-
  • Risk management
  • Fire and health and safety compliance
  • Supervision of major projects